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BBB Scam Alert: FTC Complaint Emails

Members receiving text, phone, or email alerts about their debit cards: DO NOT give out your sensitive account information over the phone or by email. Always call us at 970.330.3900.

WARNING: DO NOT OPEN FTC Complaint emails. They are scams.

The Federal Trade Commission reports that thousands of businesses, including credit unions, have received e-mails claiming to be from the FTC, and claiming that the FTC has received a complaint that requires action by the recipient. These emails are scams and should not be opened. If you do open one of these e-mails, DO NOT OPEN THE LINKS. Opening the email or the links may result in malware being installed on your system. Regulatory agencies will not normally provide notice or initiate a contact in this manner, and credit unions should always question the validity of these types of emails. When in doubt, contact the agency directly by phone.

These are not originated by us and we will never ask you to give out sensitive information via text or email. If there is ever an issue, please contact us directly.