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Home Depot Data Breach

The Home Depot is currently investigating a potential payment data breach. Northern Colorado Credit Union has not currently taken any action to restrict potentially affected credit and debit cards, however we will continue to monitor this situation very closely. As always, we encourage all cardholders to actively monitor your accounts via online home banking and credit cards with EZCardinfo.

What has The Home Depot done about this breach?

Right now, they have just confirmed there has actually been a breach, but are working diligently with federal authorities to investigate this potential breach.

Below is some information that will answer questions you might have about this situation. If you have any other questions or concerns regarding this potential data breach or if you need assistance with your account, please don't hesitate to contact us!

What is Northern Colorado Credit Union going to do about the data breach?

Currently, we are waiting for an official statement regarding the severity of the breach. We will then determine the best course of action for our members and for the credit union. Our members' financial security is our top priority.

Can I just get a new card now instead of waiting to hear what happens?

Certainly! You can order a new debit card to be re-issued in any branch or over the phone.

If Northern Colorado Credit Union decides to block my cards, how will I know?

Our standard procedure for notifying members in this situation is to send email alerts, a letter and a phone call. Additionally, if the breach affects a majority of our membership, we post updates on our website, Facebook and Twitter. If necessary, we will consider additional methods of contacting our members to alert them.

As a reminder, Northern Colorado Credit Union will never ask you to enter or say your card number by email, text, or phone. We may call to validate charges for security purposes, however, you will not be asked for your card number and you should never give it out.

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